South Sea Pearl Studs

Type - Australian South Sea Pearl

Size - 10mm diameter

Shape - Near round

Lustre - AA

Surface - 1-2

Shade - White

Material - 9ct white or yellow gold

Returns for change of mind

We do not have to accept a return if you have changed your mind, but we will consider requests. Returns are by our approval only, and we must approve the return in writing before you send anything back.

To ask for approval, email within [14] days of delivery with your order number, the item and your reason for the return.

If we approve the return, we will send you a return authorisation number and a return address. Goods sent back without our written approval may be refused, and we may return them to you at your cost.

To be accepted, the goods must be unworn, unaltered and undamaged, and returned in their original packaging with all certificates, cards and tags. We cannot accept earring returns due to hygiene issues.

5.5 You are responsible for the cost of sending the goods back to us. Please use a tracked and insured service. The goods remain at your risk until we receive them, so we cannot be responsible for goods lost or damaged on the way back to us.

5.6 A restocking fee of AUD $15 applies to each approved return. We deduct it from your refund.

5.7 We do not accept change-of-mind returns for custom, bespoke or made-to-order items (including custom lengths), items we have altered or engraved at your request, or goods damaged after delivery.

I’m a great place to add more information about your shipping methods, packaging, and cost.

Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.